Frequently Asked Questions

Shipping Information

What Shipping Methods Are Available?

Firesupplies provides 2 shipping methods:

  1. Delivery to your doorstep by our logistics team
  2. Pickup by customer from our office in Dubai

How Long Will it Take To Get My Package?

Depending on availability of materials which will be informed within 48 hours of receipt of order, Firesupplies customer support will get in touch with you on the delivery time to you directly. If you do not receive any calls, kindly contact 800-3343 with your order reference number

How Do I Track My Order?

You can always track your order by clicking on the link https://firesupplies.ae/track-your-order/  and providing your order & email details. Or else you can contact us on our toll free number 800-3343 and we will provide you the order status

Is it possible to get a Civil Defense Supply Certificate?

No. We are currently working with our suppliers to see on a amicable way to obtain supply certificate. For further queries contact us on [email protected]